Accessibility Statement

Kalpa Solutions Pty Ltd (trading as nterprise.ai) ("nterprise") is committed to ensuring digital accessibility for people with disabilities. We work to continually improve the user experience for all visitors and apply relevant accessibility standards to our products.

Our Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as published by the World Wide Web Consortium (W3C). WCAG 2.2 AA defines requirements for designers and developers to improve accessibility for people with disabilities, covering visual, auditory, physical, speech, cognitive, and neurological disabilities.

Measures We Take

nterprise takes the following measures to ensure accessibility:

• Accessibility is included in our design and development process from the outset.
• We use semantic HTML and ARIA landmarks to support screen reader navigation.
• Colour contrast ratios meet or exceed the WCAG 2.2 AA minimum of 4.5:1 for normal text and 3:1 for large text.
• Interactive elements are keyboard-navigable and have visible focus indicators.
• Form inputs are associated with descriptive labels.
• Images and non-text content include meaningful alternative text.
• We conduct periodic accessibility reviews using automated tools (axe, Lighthouse) and manual testing with assistive technologies.

Conformance Status

The nterprise.ai website and dashboard are partially conformant with WCAG 2.2 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to address identified gaps.

Known Exceptions

The following known issues are being actively investigated and remediated:

Page / Component	Issue	WCAG Criterion	Target Fix
Rich-text editor	Keyboard navigation for formatting toolbar incomplete	2.1.1 Keyboard	Q3 2025
Data table (analytics view)	No row/column headers on mobile view	1.3.1 Info and Relationships	Q2 2025
Third-party chat widget	Focus management when widget opens does not follow ARIA modal pattern	2.4.3 Focus Order	Vendor roadmap
PDF exports	Exported PDFs are not tagged for screen reader accessibility	1.3.1 Info and Relationships	Q3 2025

Third-party content embedded in the Services (including payment forms and third-party analytics overlays) may not conform to WCAG 2.2 AA. We work with our third-party suppliers to encourage conformance but cannot guarantee their accessibility.

Assistive Technologies Supported

We target compatibility with the following assistive technology combinations:

• NVDA + Chrome (Windows)
• JAWS + Chrome or Edge (Windows)
• VoiceOver + Safari (macOS, iOS)
• TalkBack + Chrome (Android)

Feedback and Contact

We welcome feedback on the accessibility of nterprise.ai. If you experience any barriers or have difficulty accessing content, please contact us:

• Email: accessibility@nterprise.ai
• Web form: Contact us

We aim to respond to accessibility feedback within 5 business days. If you are not satisfied with our response, you may contact the Australian Human Rights Commission at humanrights.gov.au regarding potential breaches of the Disability Discrimination Act 1992 (Cth).

Formal Complaints

If you wish to make a formal complaint, please send written details to our accessibility contact email above. We will acknowledge your complaint within 5 business days and provide a written response within 20 business days.

Technical Specifications

This website relies on the following technologies for WCAG 2.2 AA conformance:

• HTML5
• CSS3
• JavaScript (React / Next.js)
• WAI-ARIA 1.2

Assessment Approach

nterprise assesses accessibility through:

• Self-evaluation — using automated tools including axe DevTools, Lighthouse, and WAVE;
• Manual testing — keyboard-only navigation and screen reader testing on a quarterly basis; and
• User feedback — incorporating accessibility reports from users.

We plan to commission an independent third-party accessibility audit in the 2025–2026 financial year.

Last Updated

This statement was last updated on 1 April 2025. We review and update this statement whenever material changes are made to the Services or at least annually.